Last updated: 27 September 2026. These terms govern your use of our website and cybersecurity services.
These Terms of Service govern your use of the Vauldren website and the cybersecurity services we provide. By accessing our website or engaging our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.
Vauldren provides cybersecurity services including risk assessment, penetration testing, managed detection and response, compliance support, and incident response. The specific scope, deliverables, and fees for any engagement are set out in a separate written agreement between you and us, which takes precedence over these terms where they conflict.
You may use our website for lawful purposes only. You agree not to use it in any way that breaches applicable law, infringes the rights of others, or could damage, disable, or impair the site. We may restrict or suspend access to the website where we consider it necessary to protect the service or other users.
All content on this website — including text, graphics, logos, and design — is owned by Vauldren or its licensors and is protected by intellectual property law. You may view and download content for your own personal, non-commercial use. You may not reproduce, distribute, or otherwise exploit it without our prior written consent.
Each engagement is governed by a written agreement that defines its scope, timeline, and deliverables. We commit to performing our services with reasonable skill and care. Security testing and assessment findings reflect the state of your systems at the time of the engagement and do not constitute a guarantee that no vulnerabilities exist or will not emerge in future.
To allow us to deliver our services safely and effectively, you agree to provide accurate information, grant the access we have agreed is necessary, and ensure you have the authority to authorise any testing of systems, networks, or data that fall within the scope of an engagement.
Fees, payment terms, and invoicing schedules are set out in your engagement agreement. Unless otherwise stated, invoices are payable within 30 days. We reserve the right to charge interest on overdue amounts in line with applicable law and to suspend services where invoices remain unpaid.
To the fullest extent permitted by law, Vauldren shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or services. Our total liability for any claim arising from an engagement is limited to the fees paid for that engagement. Nothing in these terms excludes liability that cannot be excluded under law.
Both parties agree to keep confidential any information shared during an engagement that is marked as confidential or would reasonably be considered confidential. This obligation survives the end of an engagement and is subject to any separate non-disclosure agreement we have signed.
We may update these Terms of Service from time to time. The 'last updated' date at the top of this page indicates when the terms were last revised. Continued use of our website or services after changes take effect constitutes acceptance of the updated terms.
These terms and any dispute arising from them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any claims relating to these terms, except where consumer protection law gives you a right to bring proceedings in your local courts.
If you have any questions about these Terms of Service, please contact us through our Contact page. We're happy to clarify any point before you engage our services.